SARHAchat

The Sexual and Reproductive Health Assistant

Welcome to SARHAchat, your personal assistant for sexual and reproductive health!

SARHAchat is designed to provide you with personalized support and information.
Here's how to get started and make the most of your experience with SARHAchat.

Why SARHAchat?

Our concerns are your concerns.

The Problem

Getting accurate and reliable sexual and reproductive health info can be a struggle, especially when you need it fast, privately, and without the hassle. That’s where SARHAchat steps in.

Your Privacy

Your privacy is our priority. We collect non-identifiable chat data, like preferences and feedback, to improve our service. We never collect personal or identifiable information.

Topics & Features

Get on-demand emotional support and advice in a private and anonymous manner.

Personalized Summaries

After your session, download a personalized summary of your conversation. You can keep this to remember what was discussed and share the summary with your healthcare provider to discuss further.

Getting Started

SARHAchat will guide you through a conversation, providing information and asking questions to better understand your unique needs.

Accessing SARHAchat

You can access SARHAchat by clicking the "Chat with SARHAchat" button in the bottom right corner of your screen.

Using SARHAchat

Start a conversation by answering the opening prompt or typing in your question.

Tips for Effective Use

Be Honest

Provide accurate information to receive the best recommendations and support.

Explore and Ask

Don’t hesitate to ask any questions, no matter how sensitive. SARHAchat is here to handle a wide range of topics with empathy and confidentiality.

Feedback

After your session, please provide your feedback to help us improve SARHAchat using the following link:

Provide Feedback

Support and Help

Technical Support
If you encounter any technical issues, please note that in the feedback survey.

Privacy and Security

Confidentiality
Your privacy is our priority. All conversations are secure and confidential.

Thank you for using SARHAchat. We are here to support you in making informed and empowered decisions about your sexual and reproductive health. If you have any questions or need further assistance, feel free to reach out through our support channels at Kandyce@SARHAchat.com.

Thank you for choosing us with your health information needs. We are committed to protecting your personal information and your right to privacy.

If you have any questions or concerns about our policy or practices, please contact us at info@SARHAchat.com.

Conversational Data:
We collect conversation data from the chat, such as preferences, user feedback, and disclosed non-identifiable health information. This data helps us improve the chat’s performance and accuracy to better serve you and our community. We do not collect any personal or identifiable information.

Automatically Collected Information:
When you visit our site, we automatically collect certain information, such as anonymized portions of your IP address, browser and device characteristics, operating system, language preferences, referring URLs, location, and how and when you use our site. This information does not reveal your specific identity (such as your name or contact details) and is primarily used to maintain the security and functionality of our site and for internal analytics.

Performance Improvement:
We use collected data for analysis, identifying usage trends, evaluating the chat's effectiveness, and improving your experience.

Legal Compliance:
In response to subpoenas or other legal requests, we may need to review data we hold to determine the appropriate response.

Will Your Information Be Shared?
We use the data collected to improve our chat service. Unidentifiable data, such as common preferences, health concerns, and user feedback, may be shared for research purposes.

Legal Obligations:
We may disclose your information when required by law, such as to comply with legal processes, government requests, court orders, or in response to national security or law enforcement requirements.

How Do We Keep Your Information Safe?
We are committed to protecting chat data through organizational and technical security measures, as set by the University of North Carolina at Chapel Hill. These measures include:

Multifactor Authentication (MFA): A security process requiring multiple verification methods, such as a password and a code sent to your phone.
Encryption: Information is converted into a code to prevent unauthorized access.

Privacy Rights:
You may end your chat session at any time and are not obligated to answer any questions.

Updates to This Policy:
Yes, we may update this policy as needed to comply with relevant laws and security measures. The updated version will be indicated by a revised date and will be effective as soon as it is accessible. We encourage you to review this policy regularly to stay informed about how we are protecting your information.